Skip to content Skip to footer

Terms and Conditions – Legal Guide

Are you an entrepreneur, retailer, service provider or manager of a very small business? Do you need solid, legally compliant General Terms and Conditions of Sale (GTCS) that are tailored to your business?

Our law firm in Toulon can help you draw up,audit or update your General Terms and Conditions of Sale to secure your contracts and prevent any legal risks.

What is the purpose of general terms and conditions of sale?

General terms and conditions of sale are an essential legal document for your commercial relations. They set the contractual ground rules between you and your professional or consumer customers:

  • Terms of payment
  • Delivery times
  • Liability clauses
  • Conditions of withdrawal
  • Jurisdiction
  • Mandatory legal information

They are both a tool for legal protection and a lever for commercial confidence.

Who is required to have GTCs?

The law requires any professional selling products or services to draw up General Terms and Conditions of Sale when dealing with other professionals.
This applies in particular to :

  • Retailers
  • Service providers
  • Consultants and freelancers
  • Startups and entrepreneurs
  • Our law firm regularly advises local entrepreneurs on compliance.

The legal risks of inadequate or incomplete GTCs

Using free templates or neglecting your terms and conditions can be costly:

  • Customer disputes
  • Penalties imposed by the DGCCRF
  • Invalidity of certain clauses
  • Difficulty asserting your legal rights

In the event of a dispute, poorly drafted or absent terms and conditions will work against you.

  • Have your terms and conditions audited by a lawyer to avoid any legal uncertainty.

Why call in a lawyer for your General Terms and Conditions?

A competent commercial lawyer can guarantee your GTC:

  • Tailor-made for your business
  • Updated regularly to keep pace with changing legislation
  • Legally enforceable against your customers
Tailor-made terms and conditions

Every company is unique. We draw up GTCs tailored to your sector, your business practices and your contractual issues.

Audit of your existing terms and conditions

We analyze your current documents, identify any gaps and suggest concrete improvements.

Regular monitoring and updating

The law moves fast. We ensure that your terms and conditions of sale are constantly brought into line with current legislation.

Support from our Toulon law firm

Based in Toulon, we have been supporting local companies for over 15 years.

For local companies

Craftsmen, self-employed professionals and retailers: benefit from local, responsive support.

For online retailers

We are fully conversant with the contractual obligations specific to distance selling, in particular clauses relating to the right of withdrawal, return costs and pre-contractual information.

For service providers

Coaches, trainers, consultants: secure your business with General Terms and Conditions adapted to the way you work.

  • Benefit from personalized support to ensure the compliance of your contractual documents.

Tariffs for legal advice on terms and conditions of sale

Our services are clear, fixed-price and tailored to your company size:

  • Contact our law firm for a quote tailored to your needs.

Frequently asked questions (FAQ)

Are general terms and conditions mandatory for a website?

Yes, any e-commerce site or online service provider must publish its General Terms and Conditions of Sale, or face penalties.

What’s the difference between GTC and terms of use?

The General Terms and Conditions concern the purchase of goods or services. Conditions of use concern the use of the site or tool (e.g. a SaaS platform).

Can I use a free template I found online?

We strongly advise against this. A generic model may not be legally valid or suitable for your business.

Who is responsible for errors in the GTCS?

The company is responsible for them. If the GTC are unclear or incomplete, you are legally liable.

Go further with our firm

Directly linked to this page, you can also discover :

Conclusion

Your general terms and conditions of sale are not an administrative formality, but a legal shield.


In Toulon, our law firm puts its expertise at your service to help you secure your business, prevent disputes and gain credibility with your customers.